Crisis management

A crisis makes special demands of a company’s communications, both internally and externally. We can provide advice on crisis management, covering both preventive work and steps to take in an emergency situation.

Preparedness planning

The prospects of a good outcome to a crisis are significantly improved if the company or organisation is well prepared for such a situation. By working on preparedness planning, we can establish systems and procedures for effective crisis management.

Risk inventory

Damage limitation involves identifying the risks which may develop into crises and preparing the messages which should be used in a crisis situation. H&H uses several different methods for identifying companies’ or organisations’ risks.

Coaching and training

Training, communications coaching and simulation of unthinkable situations serve to improve the prospects of successful crisis management. Coaching often also reveals weaknesses, for example in the crisis management system or the corporate message.

Active crisis management

If crisis becomes reality, external help is almost always needed for effective management of the situation. Our solid experience of crisis management enables us to provide rapid advice as to which activities should be carried out, which target groups the company should address and which messages should be communicated.